http://www.quality-control-program.com/ Are you using quality as a policing function that cleans up after the production process? An investment of time for product assessment, including inspection, is essential until the needed learning, engineering, safeguards and tools evolve into a mistakeproof system. en-us http://as9003.quality-control-program.com/ Do you obsess about making the most of the ISO assessment process and at the same time caution your employees to say no more than is necessary during the assessment; emphasizing that they don't expand on topics or volunteer information on issues or problems? en-us